I called Mario on Friday to request a repair for my garage door. He was understandably booked for the day but he scheduled an appointment for Tuesday. He was a little late on Tuesday but he called ahead of time to let me know that the job he was on was taking longer than anticipated and he was going to be a few minutes late. I appreciated the fact that he respected my time. It turned out that my issue was incredibly easy to fix, just a loose bolt. Mario installed 2 brand new bolts which fixed my issue 100%. I tried to compensate him for his time and the 2 bolts but he insisted that he couldn't charge me for something so minor. This man is respectful, punctual, knowledgeable, honest, and kind. I have nothing but the highest praise for Mario and would highly recommend him to anyone and everyone.